Trading Terms

To offer our services at this discounted rates we have procedures in place to ensure accurate colour reproduction, speedy turnover and deliver as well as eliminate wasted time for both you and us going back and forward. For this reason any job which doesn't follow these procedures may incur additional fees.

Our Procedures:

Step 1. You place an order for your cards ( here )

Step 2. We will contact you by phone/email to confirm order or any questions.

If you are supplying artwork/images or logos IT MUST BE TO OUR SPECS.
(When sending files please ensure that the files are clearly named and instructions in your email).

Step 3. We will email you a FINAL PROOF of your artwork prior to printing for you to check and CONFIRM GO-AHEAD. Once go-ahead we start production - this is normally 5 working days or earlier.

Step 4. In the next few days we will issue you a tax invoice for payment prior to dispatch. Once payment is received your cards are dispatched by courier or express post to your supplied delivery address.

WHAT DOES FREE ARTWORK MEAN?

1). If you want us to come up with concept for you this is FREE.

2). If you what us to duplicate your existing card this is FREE but if you have a logo/specific images you will need to SUPPLY THEM TO US to our specs to ensure high quality. (To ensure font matching and colour accuracy, we would prefer that you supply us your original artwork from you graphic designer or printer).

WHAT IS NOT FREE?

If you want a logo designed or a high quality image these are additional fees.

OUR Money back guarantee

We are so confident in our quality that we offer a money back guarantee if you are not happy with the quality of card and printing. However, this does not apply to customers who supply their own artwork.

LAST EDITED 1/3/10